WRITING USER-FRIENDLY DOCUMENTS
The Plain English Network (PEN)
has developed this handbook as a guide for document writers and reviewers. We've based it upon the considerable literature on plain English and
upon our experiences in our agencies. We envision this handbook as a living document that we will revise frequently to better serve users.
If you have suggestions for more material to include, or would like to suggest other revisions, please send them to us by email at this address: