U.S. DEPARTMENT OF THE INTERIORBUREAU OF LAND MANAGEMENT
|Civil Rights Office|
Integrated Conflict Management System
The Department of Interior (DOI) CORE PLUS program is an integrated conflict management system which is broader than an alternative dispute resolution (ADR) program. The effective management of conflict in the workplace is the shared responsibility of all DOI employees. The system’s goal is to create an environment throughout the organization for raising all kinds of concerns, listening and being heard respectfully, and solving problems effectively.
The CORE PLUS process is voluntary, informal and confidential, addresses all types of employment concerns, improves communication and reduces tension. It helps participants focus on their values and interests to develop solutions that work for everyone using trained impartial third party conflict resolution neutrals.