U.S. DEPARTMENT OF THE INTERIORBUREAU OF LAND MANAGEMENT
News.bytes Extra, issue 172
BLM Director presents Award for Innovation in Management, Performance and Public Service to California Web editors
The Director's Award for Innovation in Management, Performance, and Public Service is given out on special occasions to commend BLM employees for service "above and beyond" the call of duty. BLM Director Kathleen Clarke was on hand in Sacramento last week to announce the awards to BLM-California Field Office Webmasters - and to present the awards in person to several recipients who were able to attend.
These employees - park rangers, public contact reps, system administrators, purchasing agents, interpretive specialists, and outdoor recreation planners - are also "collateral-duty" webmasters dedicated to customer service and expanding electronic government through daily updates to the BLM CA web site. They provide immediate information on land use planning efforts and documents, public meetings, public comment periods, recreation opportunities, volunteer opportunities, visitor services, public health and safety, serving communities through law enforcement, emergency land closures, fire restrictions, regulations, rules, policy and program updates.
They were instrumental in surpassing BLM CA web statistic goals in 2003, achieving almost 31 million hits from public visitors. Our tracking shows these hits come from more than 10,000 unique or separate visitors every week. And the frequent web updates encourages web visitors to come back often. Web updates related to breaking news and key issues are used with BLM CA's e-newsletter, News.bytes, communicating with 50,000 subscribers each week.
"I think all of us recognize the importance of the World Wide Web in serving our BLM customers," Director Clarke said. In presenting the awards, she also noted that:
Below: State Director Mike Pool addresses the staff.
News.bytes, issue 172 - 9/1/04
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