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Bureau of Land Management
California

Leah Ward
Leah Ward in downtown Sacramento during a Minerals conference.
Leah Ward

California Computer Help Desk
California State Office


"It's good to get out of the office once in a while, go out on the land and get dirty."

Leah is a resident of Antelope and hails originally from St. Amant, Louisiana.  She is married with two children, Michael (age twelve) and Alexis (age eight).  Leah provides support for employees in the use of computer systems for the state.  She has been with the BLM for twelve years.

Leah was in the U.S. Army from 1988 through 1992.  In 1992 she came to the BLM as a Staff Assistant with BLM's Oil and Gas division, then Mining Claims.  From 1995 to 1997 she worked on special projects such as the committee to move the California State Office’s location, taught computer classes, and was the California Computer Training Coordinator before coming to her current position.

"Being a part of the System Administration Team is very important to me because we work so well together," she says. "That enables us to support the computer users to the best of our abilities."

"My job is never the same from day to day.  When I come to work, I never know what will happen.  Whether people can't print, get to their network drives, or use applications, it’s up to the Help Desk staff to receive those calls and convey the issues to the System Administrators to figure out what the problem is with the system.   We have an ongoing series of tasks and projects that could last one hour, one week, or three months -- from connecting hardware, updating systems, teaching computer users, or helping to build racks in the computer room.”

Leah enjoys gardening, art, being outdoors and camping with friends and family.  In fact, her children love camping as much as she does and had fun on a recent group camping trip.  Unfortunately, there was a very minor accident and Alexis ended up in a cast -- but it has just recently come off.

Leah loves to volunteer at the Cosumnes River Preserve, telling us that it reminds her of her home in Louisiana.  She also tells us that she enjoys her role at BLM.


For more information concerning this feature story, contact Leah Ward by telephone 916-978-4553 or by e-mail Leah_Ward@ca.blm.gov
 
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